Knowledge Base

Get answers to common questions about Purium.

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Popular Articles

• Return Merchandise Request

  Purium Health Products is pleased to offer a 60-day money back guarantee

• How to Edit your Backup Order

  This article will guide you through editing your Backup Order

• Placement Change Policy

  This article describes the requirements and steps to place your enrollees

• Tracking Your Package

  Purium provides a tracking number for every order that we ship

• Password Recovery

  You can have a password reset emailed to you at any time

• Clawbacks from Returns

  When products are returned, commissions are debited from your account

• Back Office Navigation

  Guides on how to access info on your Back Office

• Health Professionals

  Requirements and benefits of professional membership

• Ignite Road Trip

  Dates, locations, and links to register for the Ignite Road Trip

• Modifying a Downlines Account

  Sponsors have duties to the members and customers they have enrolled