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Knowledge Base
TBrand Partner Training Sheets
All Products
62
CBD + 1500 Spray
40x Aloe Vera Concentrate - 4.2 oz
Advanced Probiotic Blend
Aloe Digest
Apothe-Cherry
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Product Packs
5
10 Day Transformation Cleansing
10 Day Transformation Athletes
40 Day Ultimate Athletic Performance
Core 4 Athletes
Juice Bar in a Bag
Purium Quality
27
Farm to Family
Dietary Concerns
Allergies
Product Sourcing
Cereal Grass Processing
See all 27 articles
Transformation Support Tips
12
Flex Foods and Lifestyle Meals
Nausea
Exercise
Pregnancy and Nursing
Modifying the Program
See all 12 articles
Training Sheets
30
Fast Start Training Guide
Transformation Schedule Cards
Ultimate Schedule Cards
Core Schedule Cards
Gift Cards
See all 30 articles
Children
2
Million Mom Movement
Safety of Purium Products for Children
Accessories
5
Blender Bottle
Purium Gear
ProStak 3-Unit Expansion Flex Food Container
Water Filter Bottles
Canister
DISCONTINUED ITEMS
15
Discontinued Products - June 2018
40 Day Ultimate Parasite Cleanse
Activated Barley - 900g
40 Day Ultimate Nutrituion
Core 4 Cleansing
See all 15 articles
Purium Membership
Becoming A Member
9
Code of Ethics
Becoming a Member
Upgrading to a Membership from Retail
Referring New Customers
Annual Renewal
See all 9 articles
Membership Policies
8
Rights of Members
Policy and Procedures
Legal Compliance
Responsibilities of Sponsors
Members as Independent Contractors
See all 8 articles
General Membership Terms
9
Back Office
Business Volume (BV)
Enrollment Packs
Distributor
Personal Website
See all 9 articles
Types of Customers
6
Types of Customers
PLC (Purium Lifestyle Club) Member
Retail Customer
Health Professionals
Non Profit Training Sheet
See all 6 articles
Changes to an Organization
6
Placement Change Policy
Transferring Enrollment of Members
Succession
Sale of an Organization
Dissolution of a Marriage or Partnership
See all 6 articles
Purium Websites
How to Use the Backoffice
15
Marketing Materials on the Backoffice
How to Login to the Backoffice
How to Place an Order
How to Create a New Smart Order
How to Edit a Backup Order
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Video Guides
6
Video: Creating a New Smart Order
Video: Editing an Existing Smart Order
Video: Cancelling a Smart Order
Video: Making a Placement Change Using DREAMS
Video: Using the Unilevel/Personally Enrolled Team Tabs
See all 6 articles
Miscellaneous Website Issues
5
Back Office Login Issues
Reporting Bugs, Errors, and Glitches
Prices Incorrect after Changing Smart Order
Changing Account Information such as Name, Username, Tax ID
Submitting a Ticket
ishop/ishare
2
Launch Guide
ishop Upgrade Path
DREAMS Technology
7
How to Do a Placement Change
Phone App Training Sheet
How to Access the Rank Advancement Tool
Back Office Dashboard
How to Tell if you Qualify for Lifestyle/Pool Bonuses
See all 7 articles
Back Office Tabs Explained
9
Fast Start Tab
Commissions Tab
Organization Tab
Events Tab
Orders Tab
See all 9 articles
Email and Text Notifications
6
Reset Password
Email Notifications
Text Notifications
Downline Contact Information
Commission Notifications
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Purium Commissions
Ranks
18
Rank
Associate
Builder
Consultant
Director
See all 18 articles
Weekly Commissions
4
First Order Bonus
Professional Profit
Professional First Order Bonus
Loyal Customer Bonus
Monthly Commissions
8
Unilevel Bonus
Professional Unilevel Bonus
Achievement Bonus
Matching Bonus
Lifestyle Bonus
See all 8 articles
Commission Adjustments
3
Clawbacks From Returns
Compression
Negative Balance
Earning Commissions
5
How and When Commissions are Paid
How to Qualify for Commissions
Structure Requirements
Canadian Commissions
F.A.S.T Start Bonus Model
Glossary of Terms - Commissions
19
Commissions
Compensation Plan
1099 - Income Tax
Accounting Fee
Active
See all 19 articles
Purium Ordering
Order Guidelines
10
Damaged Items
Shipping to the Wrong Address
Order Policy
Replacement of Missing Item
Ordering by Mail
See all 10 articles
Shipping Policies and Procedures
9
Change of Address
Back Ordered Items
FedEx Delivery Manager
USPS Delivery Manager
Shipping to APO, FPO, Other Military Addresses
See all 9 articles
Smart Order
2
Smart Orders
Smart Order Benefits for Brand Partners & Customers
Back Up Order
1
Checking Your Downline's Smart Orders
Order Status
1
Order Status - Automatic Phone System
Payment
6
Paying by Credit Card
Paying by Check, Money Order, or Cash
Taxes
Taxes - Canada
Buyer's Right to Cancel
See all 6 articles
Gift Cards
8
Gift Card Program
How to Redeem a Gift Card
How to Purchase More Gift Cards
How to use a Gift Card to Buy at Retail
How to Use a Gift Card to Join as a Member
See all 8 articles
Returns
2
Money Back Guarantee
Return Merchandise Request
Purium Company
Multi-Level Marketing
10
Company History
Multi-level Marketing
Downline
Upline
Finding a Distributor
See all 10 articles
Events
9
Diamond Club Event
Zoom & Conference Calls
Blue Diamond Trip
Crown Trip
Crown University
See all 9 articles
General Policies
14
Amendment to Policies and Procedures
Mission Statement
Waiver
Vendor Confidentiality
Confidential Information
See all 14 articles
Dave Sandoval Academy of Learning
2
David Sandoval Academy of Learning Online Course
Purium Professor
Contests
0
Purium International Business
Platinum Health Europe
9
Platinum Health Europe -
Platinum Membership
Platinum Member Ranks
General FAQs - PHE
General FAQ's - PHE (German)
See all 9 articles
International Customers
3
International Orders
Shipping to Europe
Canadian Direct Deposit
Purium Advertising
Advertising Regulations
14
Electronic Media
Fairs and Trade Shows
Media Inquiries
Non Purium Sales Material
Do-Not-Call Regulations
See all 14 articles
Online Advertising
5
Domain Names, URL, Social Media, and Search Engines
Personally Owned Websites
Linking a Personal Website to a Purium Member Website
Use of Unsolicited Email, Internet Bulletin Boards, Newsgroups, and Chat Rooms
Sales on eBay, Amazon, and Other Online Retailers
HISTORY & ARCHIVES
Products-Archived
12
10 Day Transformation Weight Loss
40 Day Ultimate Fat Burning
Core 4 Weight Loss
Core 3 Nutrition
Combo Pack - Weight Loss
See all 12 articles