SHIPPING POLICY 

When choosing your shipping method please be advised of the following.  Please review your order carefully.


  • Changes to orders cannot be made once in Printed status. If changes do happen upon approval, it may cause a delay within the shipping process.   
  • All orders ship during regular business hours. When choosing your shipping method, please be advised of the following: 
  • All regularly placed orders are processed and shipped within 2 business days. Smart orders are processed and shipped within 5 business days.
  • Expedited shipments must be placed by 10AM PST for same day processing.
  • Saturday Next Day Air shipments are only available to certain metropolitan areas. Please check with FedEx to confirm service availability.
  • USA PO Boxes and/or Military APO/FPO  Addresses must select USPS. Customers will be charged $9.95 at time of order, if the actual costs exceed $9.95 the difference will be charged to the customer’s card.



PROCESS COMMITMENT

Orders are processed and shipped within 2 business days.


DELIVERY COMMITMENT

Continental USA, Hawaii, Alaska, US Territories  


Flat Rate Residential orders ship via FedEx or USPS based on Purium’s discretion. Delivery timeframe is 1-7 business days from ship date and are made Tuesday thru Saturday.


Flat Rate Commercial orders ship via FedEx to commercial business zoned addresses during open hours when someone is available to accept the package. Delivery timeframe is 1-7 business days from ship date and are made Monday thru Friday. 


FedEx 2 Day  orders deliver in 2 business days after ship date Monday thru Friday.

Standard Overnight (Continental USA only). Delivers next business day after ship date by 3 pm Monday thru Friday


*All expedited orders are shipped from the Homestead warehouse.  All expedited orders placed by 2:00 PM PST will ship same day.


Canada 


Flat Rate orders ship via FedEx Consolidated Ground. Purium pays all customs clearance and service fees. Orders ship Tuesdays and Thursdays Average shipping time is 10–12 days; longer shipping times are experienced by those in remote areas of Canada. Tracking will not show on FedEx website until after 5 days.


Canada FedEx International orders deliver within 2-5 days after ship date Monday thru Friday

 

  • Customs: Purium is not responsible for any customs, conversion, or other fees associated with ordering from Purium. Transactions are always processed using US Dollars. Purium is not responsible for orders rejected by customs. 





SHIPPING CHARGES 

Flat-Rate shipping to the Continental USA, Hawaii,  Alaska, US Territories and Canada. 


Continental USA:                               $9.95*  


Hawaii/Alaska/US Territories:          $14.95*


Canada:                                              $17.95*



INTERNATIONAL SHIPPING

Purium Health Products operates within the United States and Canada. However, customers outside of these countries may still place orders with Purium, though there are several restrictions on those types of orders which can be found under International Ordering

For shipping quotes and International Shipping costs, contact Purium customer service.


Customers in Europe should contact Platinum Health Europe or contact PHE Customer Service (support@platinumeurope.biz) before proceeding with an international shipment with Purium.