Sometimes, you will see a negative balance in the "Commissions" tab on your Backoffice. This is most often due to a return by somebody in your downline. Returns cause what is called a "Clawback", which is essentially a correction to your commissions that negates the original commission you earned on the sale of products to a downline. If you originally earned $50 on the weekly commission schedule, that same amount will be deducted from your next weekly commission. If you earn less than $50 on the next commission, there will be a negative balance of $50 minus whatever you did earn.